How to Build Your Law Firm’s Public Relations / Communications Foundation

Too often, law firms think of public relations as a reaction to breaking news or a big verdict. But true visibility isn’t built in the heat of the moment; it’s built long before the cameras show up. When firms lack a strong communications foundation, they risk being misquoted, overlooked, or caught off guard. Worse, they might allow others, opposing counsel, industry critics, or online commentators to define the narrative for them. PR isn't just about getting attention. It's about earning trust, shaping perception, and ensuring your message lands the way you intend. 

Whether you're handling a high-profile case or trying to elevate your firm’s voice in the legal landscape, these foundational tools allow your team to speak with clarity, consistency, and credibility. They help ensure that when a media opportunity arises, planned or unplanned, your firm is prepared to respond with confidence and control. Without these tools, even the best story can get lost in translation, diluted by internal confusion, or overshadowed by louder, less informed voices. 

These are the five must-have tools every law firm should have before engaging with the press: 

Media Monitoring  

Law firms should have a system in place to continuously monitor mentions of their name, clients, and key cases across digital media, news outlets, and the legal press. This includes tracking industry coverage, relevant legal developments, and any emerging narratives tied to your practice areas. Real-time awareness allows your team to identify opportunities, correct inaccuracies, and stay ahead of potential issues before they escalate. 

Rapid Response Plan 

Firms need a documented response protocol that includes a clear, pre-approved process for handling incoming media requests, misinformation, or breaking news. This should define who is responsible for reviewing and approving public statements, who has the authority to speak on the matter, and the process for coordinating a unified response across the firm. Without a structured plan in place, firms risk scrambling in the moment, often with high reputational stakes. 

A Messaging Framework 

A strong message isn't just what you say, it's how you say it, who you say it to, and why it matters. A clear messaging document should define your firm’s positioning, priorities, and differentiators regarding a court ruling, ongoing lawsuit, or breaking news story. It should include succinct descriptions of the firm, practice areas, and litigation philosophy, along with key proof points and media-friendly language. This ensures every attorney and spokesperson stays aligned, whether they’re talking to a journalist, client, or conference audience. Without shared messaging, firms risk sending mixed signals, or worse, contradicting themselves in public. 

Trained Spokespeople 

A media opportunity is only as good as the person behind the mic. Firms need a vetted bench of spokespeople who are calm under pressure, understand how to work with reporters, and can deliver concise, compelling soundbites that can be understood by non-lawyers with ease. Even experienced trial lawyers may struggle with the brevity and pace of media interviews if they haven't been trained. Media training should be ongoing, not one-and-done, especially as litigation priorities shift. 

A Digital Press Kit 

Reporters operate on tight deadlines. Your firm should have a digital press kit ready to go, with attorney bios, litigation summaries, past press coverage, headshots, and logos. The goal is to remove friction from the media coverage process. If a reporter has to dig for basic information, they’re more likely to move on or make errors. 

PR isn’t a luxury, it’s infrastructure. When your firm invests in the right foundation, you’re not only ready for the next media moment, you’re ready to own it. 

A Partner in Your Preparation 

Strong media engagement doesn’t start with the press—it starts with preparation. From messaging to media training, the firms that make an impact are the ones that invest in the groundwork. At RebuttalPR, we understand what it takes to build that foundation. We help legal teams establish the core tools they need to communicate with clarity, stay on message, and respond strategically when the spotlight hits. 

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For further assistance and to discuss how RebuttalPR can help your firm build the tools needed for confident, strategic media engagement, contact us below. 

Dana Kenneally